Legal

Terms and Conditions (T&Cs)

Last updated: 27 June 2026

This is a non-binding English translation provided for convenience. The contractual language is German (§ 4); in the event of any discrepancy, the German version prevails.

§ 1 Scope and definitions

These terms and conditions apply to the use of the web-based software Reporio, hereinafter referred to as the “service”.
The provider of the service is:
Christoph Bauer, trading as Clickit Digital
Sacherberg 5
86660 Tapfheim
Germany
Further contact information can be found in the legal notice.
The service may be used by both consumers and businesses.
A consumer is any natural person who concludes the contract for purposes that are predominantly outside their trade, business or profession.
A business is a natural or legal person or a partnership with legal capacity that, when concluding the contract, is acting in the exercise of its trade, business or profession.
The “customer” is the natural or legal person who creates a user account or an organisation with Reporio and becomes the provider's contractual partner.
“Users” are the customer themselves as well as further persons to whom the customer grants access to an organisation they manage.
Deviating terms and conditions of a business only apply if the provider has expressly consented to their application.

§ 2 Subject matter of the contract

Reporio is a web-based application for the collection, processing, evaluation and presentation of search engine rankings and other SEO-related information.
In particular, the service may provide functions for managing projects, domains, search terms, rankings, visibility values, notices, schedules, recipients and reports.
The specific scope of functions results from the application available at the time of use, the service description on the website and the information displayed within the service.
The provider does not owe any particular economic, advertising or search-engine-related success. In particular, no guarantee is given that a domain will reach or maintain a particular position in search engines or that traffic, enquiries or revenue will increase.
Reporio provides evaluations and technical information. The information provided does not constitute individual legal, tax, business or SEO advice.

§ 3 Beta phase

The service is in a beta phase. The customer acknowledges that individual functions may still be developed, tested, changed or removed.
During the beta phase, the following limitations in particular may occur:
1. functions may be incomplete or faulty,
2. data may be processed or displayed with delay,
3. user interfaces and evaluation procedures may change,
4. individual functions may be temporarily unavailable,
5. stored test or preview data may be corrected or recalculated.
The provider may change, replace, expand or discontinue functions during the beta phase, provided that the fundamental character of the service as an SEO reporting and analysis application is retained or the change is reasonable for the customer.
Significant limitations that considerably impair further contractual use will, where possible, be announced in advance. Mandatory statutory rights of the customer remain unaffected.
Limitations of which the customer was expressly informed before using a function are deemed to be the agreed quality of that beta function.

§ 4 Registration and conclusion of contract

Use of the service requires the registration of a user account.
Registration is only permitted to persons of full age and with unlimited legal capacity.
The customer must provide complete and accurate information when registering. Changes to essential information must be updated within the user account.
The contract is concluded when the customer completes registration, agrees to these terms and conditions and the user account is activated by the provider.
The provider is not obliged to accept every registration. A refusal may take place in particular if there are concrete indications of abuse, false information or unlawful use.
The contractual language is German.
The provider logs the agreement to the terms and conditions, including the version accepted in each case and the time of agreement. The current version of the terms and conditions can be accessed and saved on the website.

§ 5 User accounts and organisations

The customer is obliged to keep access data secret and to protect it against access by third parties through appropriate measures.
User accounts are personal and may not be used jointly by several persons.
The customer must inform the provider without delay if they become aware of unauthorised access or possible misuse of their account.
Insofar as this function is offered, the customer may invite further users to an organisation and assign them different permissions.
The customer is responsible for ensuring that the users they invite are authorised to use the service on behalf of the organisation.
Administrators of an organisation can in particular manage projects, users, recipients, reports and other organisation-related data. The customer is responsible for the proper assignment and regular review of these permissions.
If a user leaves a company or organisation, the customer must remove or block their access without delay.
Creating multiple accounts or organisations to circumvent technical restrictions, usage limits or blocks is not permitted.

§ 6 External data sources and search engine rankings

Data and technical services of external providers may be used to provide the service. These may include in particular providers of search engine, ranking, hosting, email and infrastructure services.
The provider is entitled to replace external service providers or data suppliers, provided that this does not significantly impair the fundamental purpose of the contract.
Search engine rankings are dynamic and may depend, among other things, on:
1. the time of the query,
2. the location,
3. the device used,
4. language and country settings,
5. the search engine index,
6. personalisation and user context,
7. technical changes to the search engine.
The rankings and evaluations displayed within Reporio may therefore differ from search results that a user sees themselves at a different time or under different conditions.
The provider does not guarantee that data from external providers will always be provided completely, error-free or without delay. The customer's statutory rights in the event of a breach of duty for which the provider is responsible remain unaffected.
The customer should not make business decisions based on temporary fluctuations, individual measured values or automated notices without verifying the underlying data and circumstances themselves.

§ 7 Customer obligations and permitted use

The customer may use the service only within the scope of applicable laws, these terms and conditions and the intended functions.
The customer may analyse publicly accessible domains, websites and search terms, provided that the use does not in an individual case violate statutory provisions or the rights of third parties.
The customer is responsible in particular for the personal data, recipient data, texts, logos, files and other content they enter.
The customer warrants that they are entitled to process and use the content they enter and that its use does not infringe the rights of third parties.
In particular, it is prohibited:
1. to use the service for unlawful purposes,
2. to introduce malware or harmful content,
3. to circumvent security measures or usage limits,
4. to place an inappropriate load on the service's infrastructure,
5. to access the service in an automated manner, unless this is done via an expressly provided interface,
6. to carry out security tests, penetration tests or vulnerability scans without the provider's prior consent,
7. to copy, reverse engineer or technically analyse the service or individual components, insofar as this is not expressly permitted by law,
8. to commercially resell raw data or access to the service without the provider's consent,
9. to send reports to persons if there is no sufficient authorisation or data protection basis for doing so.
The customer must keep copies of any source data they enter into the service themselves and continue to need. Reporio is not a permanent archiving or backup system for the customer's original data.

§ 8 Content and rights of use

Rights to the content entered by the customer remain with the customer or the respective rights holder.
For the duration of the contract, the customer grants the provider the simple rights of use to their content necessary to provide the service.
These rights include in particular the right to:
1. store the content,
2. process it technically,
3. display it within the organisation,
4. use it to create evaluations and reports,
5. transmit it to recipients designated by the customer.
Through this granting of rights, the provider does not acquire any right to publicly market the customer's content or sell it to third parties independently of the operation and improvement of the service.
All rights to Reporio, in particular to the software, source code, data model, design, brands, logos, templates, text modules and general evaluation logic, remain with the provider or its licensors.
The customer receives the right to use the reports created with Reporio for their own purposes and to pass them on to their own clients, customers, employees or other authorised recipients.
The right of use to generated reports does not include the right to reproduce, resell or offer as one's own software product, in isolation, components of the software, report templates or underlying databases.
If the customer voluntarily provides the provider with suggestions, error reports or other feedback, the provider may use this feedback free of charge to further develop the service. Confidential content of the customer may not be disclosed without authorisation.

§ 9 Reports, recipients and sharing links

The customer is responsible for the selection and accuracy of the report recipients they store.
Before sending a report, the customer must check whether the respective recipient is authorised to receive the information it contains.
Insofar as Reporio provides sharing links that are publicly accessible or accessible without login, the customer is responsible for passing on such links only to authorised persons.
Sharing links may be deactivated by the provider or the customer if this is necessary for security, data protection or contractual reasons.
The provider is not obliged to retain reports indefinitely or to keep sharing links permanently available.

§ 10 Availability, maintenance and support

The provider endeavours to operate the service reliably and securely.
During the free beta phase, no particular availability, response time or fault rectification time is guaranteed.
The service may be impaired in particular by:
1. maintenance work,
2. security measures,
3. software errors,
4. failures of data centres, networks or third-party providers,
5. attacks on the technical infrastructure,
6. events of force majeure.
Where possible, scheduled maintenance work is carried out in such a way that use is impaired as little as possible.
There is no entitlement to personal support or to processing within particular time limits during the free beta phase.
Security-relevant disruptions and justified indications of data protection breaches are dealt with in accordance with statutory obligations.

§ 11 Free provision

The service is provided free of charge during the current beta phase.
Registration does not give rise to any obligation to pay a fee.
The provider may later introduce paid plans or additional features.
Paid use only comes about if the customer expressly agrees to a paid offer. A free user account is not automatically converted into a paid subscription.
Before concluding a paid contract, the customer is separately informed of the applicable prices, terms, cancellation conditions and other contractual information.
Towards consumers, prices are stated including statutory VAT. Towards businesses, prices may, if marked accordingly, be shown plus statutory VAT.

§ 12 Data protection and data processing

Information on the processing of personal data by the provider can be found in the privacy policy.
The customer may only enter personal data of third parties into the service if there is a sufficient legal basis for doing so and the data subjects have, where necessary, been properly informed.
Insofar as the provider processes personal data on behalf of a business customer and the statutory requirements for data processing are met, the parties shall conclude a separate data processing agreement.
The customer is responsible for compliance with their data protection obligations within their own area of responsibility. This concerns in particular the lawfulness of the processing of employee, customer and recipient data.
The provider is entitled to use sub-processors insofar as this is permissible under data protection law and agreed or announced accordingly.

§ 13 Confidentiality

The parties shall treat as confidential information that is marked as confidential or whose confidentiality arises from the circumstances.
The following may in particular be deemed confidential:
1. unpublished project and customer data,
2. internal SEO strategies,
3. reports and evaluations,
4. business and trade secrets,
5. technical and security-related information.
Confidential information may only be used to perform the contract and only made accessible to persons who need it for this purpose.
The confidentiality obligation does not apply to information that:
1. is generally known or becomes known without a breach of contract,
2. was already lawfully known to the recipient,
3. was developed independently,
4. must be disclosed due to statutory obligations or an order of an authority or court.
Statutory data protection, information and disclosure obligations remain unaffected.

§ 14 Blocking and measures in the event of abuse

The provider may temporarily block a user account, individual users, projects, reports or functions if there are concrete indications of:
1. unlawful use,
2. a breach of these terms and conditions,
3. an attack on or endangerment of the technical infrastructure,
4. unauthorised account access,
5. the infringement of third-party rights,
6. an official or statutory obligation,
7. circumvention of usage restrictions.
When deciding on a block, the provider takes into account the severity of the breach, the effects on the customer and other users as well as the urgency of the measure.
Insofar as no immediate measure is required, the customer is informed before a block and given the opportunity to remedy the breach within a reasonable period.
An immediate block is permissible if this is necessary to avert acute security risks, significant legal violations or damage.
The provider lifts the block as soon as its reason no longer applies and no further risks exist.

§ 15 Term and termination

The contract is concluded for an indefinite period.
The customer may terminate the contract at any time without observing a notice period. Termination may take place in particular via the deletion function offered in the user account or in text form.
The provider may terminate the free beta contract with a notice period of 14 days.
The right of both parties to extraordinary termination for good cause remains unaffected.
Good cause for termination by the provider may exist in particular if the customer:
1. repeatedly or seriously misuses the service,
2. causes significant security risks,
3. infringes the rights of third parties,
4. does not, despite a request, end a significant breach of contract,
5. uses incorrect identity or company information.
The provider may discontinue the free beta altogether. The discontinuation will, where possible, be announced at least 14 days in advance. A shorter-term discontinuation remains permissible if there are compelling legal, technical or security-related reasons.

§ 16 Consequences of termination of the contract

Upon termination of the contract, the customer's right to use the service ends.
Access may be blocked and active report schedules, recipient deliveries and sharing links may be deactivated.
The customer is responsible for downloading required reports and other exportable data before the end of the contract.
There is a claim to the provision of a particular export format only insofar as such a format was expressly offered.
After the end of the contract, personal data and other customer data are deleted or anonymised in accordance with the privacy policy, insofar as there are no statutory retention obligations or legitimate reasons for further storage.
Data in technical backup copies is removed as part of the regular backup and deletion cycles. It is not used for other purposes in the meantime.
The deletion of a user account cannot be reversed in every case.

§ 17 Rights in respect of defects and liability

The statutory rights in respect of defects remain unaffected insofar as they are mandatorily applicable.
The mere fact that this is a beta version does not exclude statutory rights of the customer. However, limitations and deviations that were expressly communicated to the customer before use may form part of the agreed quality.
The provider is liable without limitation:
1. for intent and gross negligence,
2. for damage arising from injury to life, body or health,
3. under the provisions of the German Product Liability Act,
4. to the extent of an expressly assumed guarantee,
5. in other cases of mandatory statutory liability.
In the event of slightly negligent breach of a material contractual obligation, the provider is liable only for the foreseeable damage typical of the contract at the time the contract was concluded.
Material contractual obligations are those obligations whose fulfilment makes the proper performance of the contract possible in the first place and on whose compliance the customer may regularly rely.
In all other respects, liability for slightly negligent damage is excluded.
Liability for a particular SEO success, a particular search engine position or economic consequences of ranking changes exists only if the provider has expressly assumed a guarantee for this.
The limitations of liability also apply in favour of the provider's legal representatives, employees and vicarious agents.
The customer is obliged to take reasonable measures to avoid and mitigate damage. This includes in particular not keeping important source data and downloaded reports exclusively within the service.

§ 18 Changes to the service and these terms and conditions

The provider may further develop the service during the beta phase in accordance with § 3 and adapt it to technical, legal or security-related requirements.
Changes that significantly impair the agreed core of the service are announced to the customer in good time, unless urgent legal or security-related reasons prevent this.
The provider may change these terms and conditions if:
1. a change in statutory provisions or case law makes this necessary,
2. security or abuse risks have to be taken into account,
3. new functions or contract models are introduced,
4. unclear or erroneous provisions have to be corrected.
Changes that are exclusively advantageous for the customer, correct obvious errors or implement mandatory statutory requirements may take effect after prior information of the customer.
Changes affecting material rights or obligations of the customer require the customer's express consent, unless a change is permissible without consent due to mandatory statutory requirements.
If the customer does not agree to a required change, the contract may be continued on the previous terms or terminated in accordance with § 15.
A failure of the customer to respond does not by itself count as consent to amended terms.

§ 19 Final provisions

The law of the Federal Republic of Germany applies.
If the customer is a consumer, this choice of law applies only insofar as it does not deprive them of the protection of mandatory provisions of the state in which they have their habitual residence.
If the customer is a merchant, a legal person under public law or a special fund under public law, the exclusive place of jurisdiction is – to the extent legally permissible – the provider's place of business.
In all other respects, the statutory places of jurisdiction apply.
Should individual provisions of these terms and conditions be or become wholly or partially invalid, the validity of the remaining provisions remains unaffected. The statutory provisions apply in place of the invalid provision.